Payment, Pricing & Shipping

We accept various payment methods, including credit cards, debit cards, and PayPal. All payments are processed securely to protect your financial information. Our pricing is transparent, and you will only be charged the amount displayed during the checkout process. We do not impose any hidden fees.

Confirmation and Payment:

1. Upon confirming the specifications of your chosen products and successfully completing the payment process, your order will enter our production system. Once you’ve approved the final products, we will swiftly engage the services of the global courier of your preference.
2. At Greathair, our stringent management policies guarantee consistently well-stocked product lines, ensuring unmatched delivery time and availability among online hair extension retailers.

Order Processing Time:

1. For products currently in stock, we require only 1-2 days to prepare them for shipping following your order placement.
2. For personalized and made-to-order products, kindly liaise with our dedicated sales agent for precise production time estimates.

Delivery Time:

1. The delivery period for your order hinges on your geographical location. Typically, it takes 3-5 days for an order to reach your designated shipping address. For an accurate estimate of delivery time, consult our proficient sales agent. For your convenience, refer to the succinct table below:

Payment Methods:

1. We present a diverse array of well-known payment methods for your convenience. These include PayPal, MoneyGram, Western Union, Bank Transfer, Visa, and Mastercard. Our utmost priority is to ensure the safety and security of your payment and personal information.

Shipping Agents:

1. Greathair collaborates with several reputable shipping agents, including industry leaders like DHL, FedEx, Cedex, UPS, and EMS, contingent on your geographical region. Once your order is primed for dispatch, our proficient sales agent will confirm your selection and apprise you of the corresponding shipping cost based on your chosen agent and anticipated delivery time.

Key Notes:

1. Billing Address: It’s imperative that your billing address and contact details match those on your bank statement. Inaccurate information could lead to a delay of up to two business days in processing your order. Transactions might be unsuccessful if the provided information doesn’t align with the credit card provider’s database.
2. PayPal Account: For orders involving PayPal, the billing address of your account must align with the specified shipping address. Products will be dispatched solely if this prerequisite is met.
3. Working Schedule: Our operations run from Monday to Saturday. Consequently, orders can only be dispatched during these business days. Rest assured, hair shipping will be efficiently executed during these designated hours.
4. Shipping Address: Regrettably, we’re unable to accommodate P.O. boxes as valid shipping addresses. To ensure a seamless express shipping experience, please furnish the correct house number, street, zip code, city, county, state, and country. We cannot assume responsibility for packages lost or misdelivered due to incorrect addresses. Thus, we urge you to thoroughly review your address details to prevent any potential complications.

If you have any questions or concerns about our policies or services, please do not hesitate to contact our customer support team. Your satisfaction is our top priority. Thank you for choosing Greathair for your shopping needs.

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