Return and Exchange Policy

If you receive a damaged, defective, or incorrect item, you may request a return or exchange within [2] days of receiving your order. To initiate a return or exchange, please contact our customer support team with your order number and details about the product issue.

Return/Exchange Conditions:

1. Returned items must be in their original condition, unworn, unwashed, and with all tags attached. Exchanges are subject to product availability. If the desired item is out of stock, a refund or store credit will be issued instead.

Shipping & Delivery:

1. We offer reliable and secure shipping services to ensure your orders are delivered promptly and intact. Shipping costs and estimated delivery times are calculated during the checkout process. Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your delivery.
2. Please note that shipping times may vary based on your location and any unforeseen circumstances, such as weather or postal service delays.

If you have any questions or concerns about our policies or services, please do not hesitate to contact our customer support team. Your satisfaction is our top priority. Thank you for choosing Greathair for your shopping needs.

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