Before ordering from Vietnam hair suppliers, use a live call to check the factory, inspect the hair and confirm the business details. Then agree on the sample and specifications your order needs to match.
At GreatHair, we welcome these checks. We encourage live calls so you can see production and physical samples before making a decision. For your bulk order, our inspection photos and videos let you review the actual hair before shipment.
Our aim is for the hair you receive to match the sample and specifications you approved. These five steps explain what to check and how we help you do it.
1. Prepare the call around the hair you want to buy
Send your requirements before booking the call. This gives the supplier time to prepare the right products and arrange access to the work you want to see.
Your list should include:
- The product and material. State the weft type and material line you are considering.
- The specifications. Include lengths, shades, texture, weight and the fullness you expect at the ends.
- The order size and timing. Share the quantity and when you need the hair.
Book a time during the factory’s working hours in Vietnam. Confirm which operations will be running, and keep your quotation beside you.
With GreatHair, you can arrange a live call through your sales representative. Tell us which details matter most to your salon or resale collection. If you are comparing two shades, request both. If track thickness affects your installation work, make that a priority.
Agree on the scope beforehand, then ask for different angles or closer views as the call unfolds.
2. Check the factory and the work behind your order
A tour should show the stages used to make the product you want. For wefts, follow the hair through sorting, track construction, inspection and finished stock.
Have the camera pull back before choosing a bundle. Then make a simple request as you talk.
“Could you take the second bundle from that shelf and show me both sides?”
You can also request a note with your name and the date beside the selected piece. The live response helps you follow what is happening. A prepared date card alone does not establish that a video is live.
Ask who operates the site and which stages are handled elsewhere. A trading company may have factory access, so clarify its role.
We operate our own factory in Ninh Binh. Our company information and published factory address give you a starting point for checking the location shown. During a call, focus on the work behind your chosen weft. Discuss your quantity and deadline with our team so the conversation stays tied to the order you plan to place.
3. Inspect the hair and see how GreatHair checks it
Choose a piece and keep it identifiable throughout the inspection. Its label should remain visible when it moves from the stock area to the measuring table.
Focus on four things:
- Fullness and ends. Spread the hair against a plain background. Check its appearance from the track to the tips against the grade you requested.
- Length and weight. Watch the ruler endpoints and scale reading. Agree how curls are measured and whether the quoted weight includes the track, ties or tags.
- The track and combing. View both sides of the weft, including its edges. Request a gentle comb-through and take a closer look at any snagging or loose section.
- Color. See the same piece indoors and in indirect daylight, with color filters turned off. Keep final shade approval for the physical sample.
At GreatHair, every bundle is inspected before packaging. Our quality checks cover several production stages, including weft construction and final measurements. We also provide photos and videos of your order being weighed and measured. You can compare the visible results with the details you agreed.
If you’re comparing raw Vietnamese hair vendors, get the sourcing and processing details in writing. A burn test on a few strands cannot certify the whole bundle.
Take the next step with a physical sample. Check its condition on arrival, agree on testing terms, then assess how it handles washing and styling. Keep an untouched portion or matching reference for the bulk order.
4. Match the business details to the order
Before sending payment, compare the business registration details, quotation, invoice and payment recipient. If a name or address differs, get an explanation and supporting information.
The product agreement deserves the same attention. “Brown double-drawn weft” leaves room for different expectations. Add the shade reference, length, weight, texture and the sample you approved. Agree on any acceptable variation.
Packing should also connect back to that order. Confirm the product labels, quantities, packing list and delivery destination.
GreatHair publishes separate factory and office addresses, along with our payment and pricing terms. You can check these before confirming an order. Our payment policy explains which charges may sit outside the product price and how terms vary by order type.
For your quotation, confirm the full amount due and the payment instructions directly with our team. Keep that confirmation beside your sample record. This gives both sides the same product and transaction details to work from.
5. Recognize warning signs and resolve doubts before ordering
Pause when a supplier repeatedly avoids a reasonable check or leaves important details unexplained.
Watch for these patterns:
- Live calls never happen. You receive prerecorded clips, but no workable appointment or live demonstration.
- The production story changes. The supplier claims to own the factory but cannot explain who makes your product.
- Transaction details do not match. Company names, payment recipients or order descriptions change without a clear reason.
One weak connection or a restricted room is not proof of fraud. Request another way to check the missing point. If the answer still does not make sense, hold the order.
At GreatHair, products that fail our internal checks are set aside for correction or replacement and checked again. That process matters beyond the video call: a problem found during production needs action before the goods leave.
If something in your order footage looks different from the sample or specification, point to the exact detail. Ask us to review that piece and clarify the result before shipment. The sample and written order give the discussion a clear basis.
Frequently asked questions
Do I need to place an order during the call?
Use the call to settle your questions first. Review the quotation afterwards and decide whether to proceed with a sample or discuss anything that remains unclear.
Can I start with one bundle from GreatHair?
Our standard minimum is one bundle or one product. Confirm availability and any separate minimum for custom work when requesting your sample.
Can a video prove the hair is raw?
No. A video shows appearance and handling. Ask about sourcing and processing, then assess a physical sample against the product description you intend to sell.
Can I see my bulk order before it ships?
Yes. GreatHair provides inspection photos and videos of the order. You can also request a live call with your representative to review the products.
What if the hair looks wrong when it arrives?
Photograph the packaging, labels and affected pieces. Contact our team promptly before washing or altering the hair, and review the applicable claim terms with your order details.
Plan Your Weft Order with GreatHair
GreatHair is a Vietnamese human hair manufacturer founded in 2008, supplying salons, resellers and hair brands.
For your next order, focus on three things before committing to stock.
- See the hair you plan to sell. Share your product requirements and arrange a call to discuss the samples and production details you want to inspect.
- Agree on what you expect. Confirm the shade, texture, fullness, measurements and construction in writing.
- Check the sample before buying more. Review its performance, keep the approved reference and use it when discussing the larger order.
Contact GreatHair with your weft type, lengths, colors, quantity and delivery destination to discuss a live call, sample options and a wholesale quote.
